Bowling Green households now know what they will pay for the natural gas supply portion of their bills for the next two winters, after the city announced it will continue with IGS Energy as the supplier for its Natural Gas Aggregation Program. The fixed rate will be $0.636 per CCF, plus applicable state and local taxes, for the billing period running from December 2026 through November 2028, the City of Bowling Green said in an update published Oct. 19.
IGS Energy is based in Dublin, Ohio, and will remain the program’s supplier under the new term. For most residents, nothing needs to be done to take part. Columbia Gas of Ohio customers are automatically enrolled in the Bowling Green aggregation program unless they choose to opt out and notify IGS Energy that they do not wish to participate, and the city said there is no cost for enrollment.
Aggregation lets a community line up a single supplier for eligible homes and small customers rather than leaving each household to shop on its own or stay on a utility’s default supply price. Under Bowling Green’s arrangement, IGS Energy will deliver gas to Columbia Gas of Ohio, and Columbia Gas will then deliver that gas to the customer through its own system.
Day-to-day service will look familiar to customers. Columbia Gas of Ohio will maintain the pipeline system that delivers natural gas to homes and businesses, continue to read meters, and continue to send a monthly bill that includes the gas supply charge from IGS Energy. Budget billing and automatic billing options will also continue to be available through Columbia Gas, the city said.
Residents should also keep calling the same place in an emergency or service problem. The city directed customers to contact Columbia Gas of Ohio regarding loss of gas service, an odor of gas, or any other concern having to do with local service, rather than contacting the supplier. Questions about the aggregation program itself should go to IGS Energy at 1-877-353-0162 on weekdays from 8 a.m. to 8 p.m.
Not every Bowling Green customer is eligible. The city said customers currently enrolled in the PIPP program cannot participate, and properties served by Suburban Natural Gas are not eligible to select an alternative gas supplier. The city also warned that customers already under contract with a competitive retail natural gas service provider may incur a contract termination fee or other charges if they fail to opt out.
For residents who want to compare their options before the new term begins in December, the city pointed to general information on natural gas deregulation in Ohio from the Ohio Consumers’ Counsel and the Public Utilities Commission of Ohio. With the rate now set through November 2028, Bowling Green customers who stay in the program will have a known supply price heading into the heating season, while those who prefer another supplier or the utility’s service can opt out by notifying IGS Energy.
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